Policies

OLLI-UA Refund Policy

Current Policy:

• Any request for the refund of membership fees should be referred to the Campus Council Chair for consideration.
• Items to be considered should include timing of request and stated reason.
• Requests received 30 days after the semester start date should be approved only under extraordinary circumstances.
• All requests are to be resolved within 10 days of receipt.

In General:

• Requests for refunds based on unavailability of a desired course(s) must be received within the first two weeks of a semester.
• Refunds for medical reasons should be based on the level of participation that the member was able to achieve and when the request for refund was received.
• Refunds for reasons other than class availability and incapacity should be jointly decided by the Council Chair and a member of the OLLI-UA staff.